FAQs
Q1: I have problem connecting to the web-management interface.
  1. Check that the power LED in the front of the DWL-G730AP is ON.
  2. Check that the link light status of the Ethernet port used by your computer is ON.
  3. Check your computer's network settings - verify that your TCP/IP settings are correct. In windows 95/98, you can type winipcfg in the DOS prompt. In windows XP/NT/2000, you can type ipconfig in the DOS prompt.
  4. Check to see that your computer's IP address is in the same network as the DWL-G730AP. The computer's IP address should be in the range from 192.168.0.2 to 192.168.0.254 except the IP address that DWL-G730AP is using.
  5. Type http://192.168.0.30 in your browser's URL interface.
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Q2: The DWL-G730AP has successfully connected to the ISP (from the connection status shown in the Device Information screen) but I cannot surf the Internet.
  1. Check if your computer's IP settings are correct.
    a. Your computer's IP address should be in the range from 192.168.0.2 to 192.168.0.254 except the IP address that DWL-G730AP is using.
    b. Your computer's network mask should be 255.255.255.0.
    c. Your computer's gateway should be 192.168.0.30 (The IP address of the DWL-G730AP).
    d. Your computer's DNS IP settings should be 192.168.0.30 (The IP address of the DWL-G730AP).
  2. Try to ping an existing Internet IP, ex: www.dlink.com.
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Q3: The DWL-G730AP has problems getting IP settings from the ISP
  1. Make sure that your Cable or DSL modem is connected properly.
  2. Try resetting your Cable or DSL modem by powering the modem off and on.
  3. If you are using Dynamic IP addressing, make sure that your Cable or DSL modem is DHCP capable.
  4. Some Internet Service Providers (ISP) require a MAC address to be registered with them. In this case, make sure you specify the correct WAN Ethernet MAC address required by the ISP under "Home" > "WAN" > "Dynamic IP address".
  5. If your connection is DSL and your ISP requires you to input username and password, then your connection is a PPPoE connection. To connect to the ISP's PPPoE server, you have to input your PPPoE username/password from "Home" > "WAN" > "PPPoE".
  6. If your connection is Cable and your ISP requires you to input a specific host computer name, you have to input the host computer name from "Home" > "WAN" > "Dynamic IP address".
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Q4: If all else fails ,what can I do?
  1. Reset your cable modem or DSL modem by powering the unit off and on
  2. Reset the DWL-G730AP back to factory default settings in "Tools" -> "System Settings".
  3. Configure the device with the "Setup Wizard".
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Q5: Does the home internet gateway support PPP over Ethernet (PPPoE)
Yes, the router does support PPPoE. To setup PPPoE support:

  1. Enter the web-based management utility by typing "http://192.168.0.1" in your web browser's address line. Press Enter
  2. After logging in, go to "Home" -> "WAN" -> "PPPoE"
  3. Enter the username and password provided by your ISP.
  4. Click Apply to save the settings.
  5. Go to "Device Information" to ensure that PPPoE is enabled and that the status is connected.
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Q6: How will I be notified of new firmware upgrades?
All new firmware will be posted on D-Link support website at http://support.dlink.com, where they can be downloaded for free.

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Q7: Does it matter if I use a Dynamic IP address or Static IP address for my computer?
No, the DWL-G730AP can be configured for either case. For Static IP address, you have to make sure of the following:
  1. The IP address is in the range from 192.168.0.1 to 192.168.0.254 except the IP address that DWL-G730AP is using.
  2. The network mask is 255.255.255.0.
  3. The gateway is 192.168.0.30.
  4. The DNS server IP address is correctly setup.
    For dynamic IP setting, you can check if your computer has successfully acquired IP settings from the DWL-G730AP. We strongly recommend that your computer is setup to acquire IP settings from the DWL-G730AP DHCP server.
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Q8: Does the DWL-G730AP support VPN?
Yes, the DWL-G730AP supports VPN (PPTP pass-through and IPSec pass-through). The DWL-G730AP supports multiple concurrent VPN sessions.


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Q9: Does the DWL-G730AP prevent hacker attacks?
Yes, DWL-G730AP supports hacker attack logging and will be able to log most recent attacked hacker patterns. You can view the logs at "Status" -> "Log".


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Q10: Why can't I connect to the DWL-G730AP wirelessly?
Make sure that you have the correct SSID set. Also make sure that you are running on the same channel. Also, if you are using encryption make sure that you are on the same Key as the DWL-G730AP.


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Q11: Should D-Link 802.11g wireless products communicate with the DWL-G730AP out of box?
Yes, all D-Link 802.11g have the same default settings. The SSID is set to default and the channel is set to 6.


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