1. Q:
    2. Do I request support from D-Link or Meta if I cannot solve my technical issues?
    1. A:

    2. - Detail Installation documents are offered by Meta: Here 

              - D-Link can assist with issues related to VR Air Bridge Only: Here 

              - Meta can assist with issues related to Meta Link Software and Meta Quest 2: 

                         - Customer Care Forums: Here 

                         - Customer Care Help Center: Here 

                         - For best assistance from Meta you should perform the following 
       

                            1. Open the run window (Windows key + R) 
                            2. Enter and run: C:\program files\oculus\support\oculus-diagnostics\OculusLogGatherer.exe 
                            3. Wait for the executable file to pop up 
                            4. Select logs for the last 24 hours 
                            5. Wait for the log collection to finish. It should pop up a Windows Explorer window at the location of your newly collected logs. 
                            6. It automatically generates a zip file and copies the zip to the clipboard so you can paste it to your desktop 
                            7. Attach this zip file to your support submission or questions (optional if you aren't going over it yourself) 






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